Envision having a partner who understands every detail of business travel. That’s what your corporate travel agent provides. They take care of everything, from reserving flights and accommodations to dealing with travel issues, all while customizing the experience to fit your company’s specific requirements. However, that’s only part of the picture.
Internal agent versus travel management company (TMC)
An in-house corporate travel agent operates autonomously, delivering tailored services to their clients. They may handle reservations, discover deals, and offer direct assistance. Their approach to travel planning is hands-on and customized, making them an ideal fit for smaller businesses or those with straightforward travel needs.
Conversely, a Travel Management Company (TMC) such as Corporate Traveler extends beyond personalized service by providing a wider range of offerings. A TMC integrates the knowledge of its internal travel agents with advanced technology to effectively manage intricate business travel requirements. TMCs deliver all-encompassing travel solutions, including round-the-clock support, thorough reporting, and adherence to travel policies. For organizations with significant travel demands, a TMC functions like a well-organized machine, prepared to address any travel obstacles.