Okay, so you’ve made up your mind—you require a corporate travel agent. But how can you select the best one? Entering into a corporate travel partnership is akin to embarking on a new adventure. You’ll want a partner who has the appropriate expertise, a history of success, and a range of services customized to your destination.
Key factors to consider
To begin with, you should assess your choices. The following are the main elements to think about:
- Experience: Seek an agency with a solid history in the field. How long has this agency operated? You want experienced professionals who understand the nuances of corporate travel management, rather than someone just starting.
- Reputation: Look into reviews, testimonials, and case studies. What feedback do other clients provide? A strong reputation is akin to a Michelin star, achieved through reliable excellence.
- Services offered: What capabilities can they provide for you? Ensure they deliver a comprehensive array of services that cater to your business travel requirements. You will need more than mere bookings—consider support, reporting, and personalized assistance.
Questions to ask potential agents
It’s essential to pose the appropriate questions to determine if you’re compatible. Before finalizing the agreement, inquire about these points to confirm they are the suitable choice.
- Experience: How long have you been managing corporate travel?
- Specialization: What experience do you have with companies in our industry?
- Support: What kind of support do you offer? Is it 24/7? How do you handle travel disruptions and emergencies?
- Technology: What travel management technology do you use?
- Customization: How do you tailor your services to meet our needs?
- Cost Savings: How can you help us save on travel costs? Can you provide examples of cost savings you’ve achieved for other clients?
